Whether we’re helping clients develop a public-facing social engagement strategy or building out a social computing / collaboration environment behind the firewall, one of the more interesting aspects is the notion of governance and policy development.
Social policies can be as different as the organizations that adopt them but, generally speaking, there are three main components that must be considered:
- How will the organization conduct itself in social channels?
- How will employees be expected to conduct themselves in social channels?
- How will the public be allowed to conduct themselves on social properties owned or curated by the organization?
Posted by: Joe Boughner on Friday May 14, 2010 at 9:44 am
NLC co -founders Shannon Ryan and Randy Woods will be speaking at the upcoming Gilbane Content Management Conference 2010 in San Francisco.
The conference, running from May 18-20, 2010, covers a number of topics including web technologies, content management, and collaboration tools.
Posted by: Andy Nogueira on Wednesday May 5, 2010 at 8:39 am
A couple of weeks ago there was a lot of buzz around the new social features in Facebook. Just reading their announcement it’s clear that Facebook is trying to leverage its huge social user base to glue together a lot of silos that exist on the web.
Basically they are creating new ways for websites to leverage Facebook’s social links. One of the most commented-on features is the “Like” button that website owners can insert on their pages to allow people to tag them. It’s not an entirely new tool but I’d say that this time is different because a feature only really goes mainstream when a site with a user base of almost half a billion people decides to implement it.
You might ask what this has to do with SharePoint. Well, the reason I’m talking about this is because, interestingly enough, the newly-released SharePoint 2010 comes with a lot of similar features built-in.
Posted by: Joe Boughner on Monday May 3, 2010 at 2:43 pm
“We need a blog!” “We should be on Facebook!” Far too often, these are the first words that set an organization barreling down the road to participation in social media whether or not they’re actually ready. By focusing on the tools instead of the underlying strategy, many organizations have stumbled out of the social gate and ended up face-planting in full view of the curious public.
