Teck

Background

Teck Inc. is a diversified resource company committed to responsible mining and mineral development with business units focused on copper, steelmaking, coal, zinc and energy. The company is also a significant producer of specialty metals such as germanium and indium. They currently have exploration activities in the Americas, Asia Pacific, Europe and Africa. And expertise across a wide range of activities related to mining and minerals processing including development, smelting, refining, safety, environmental protection, product stewardship, recycling and research.

Teck struggled with maintaining successful communication internally across so many geographies with varied languages; and remote work locations. This challenged management’s ability to stay connected and tap into the collective mindset of their largest asset – their employees.

Solution

Teck engaged with nonlinear to build an Innovation Management Solution (IMS) to help encourage and reward innovation within their workforce. This internal social computing tool allows for the easy capture of employee ideas, fostering invention and initiative around the globe.

Built on SharePoint 2010 and using Microsoft Translator, employees are easily able to submit and view entries in their native tongue. SharePoint Managed Data Service provides categorizations and ratings, allowing top thoughts to bubble up and get noticed.

Innovation Management prioritizes ideas from two main tracks: management “Challenges” which are tough problems the company is looking for solutions for and general employee ideas to make work life at Teck better and more profitable. Employees can view Challenges or generate Ideas, respond, comment or ‘like.’ Life-cycle management provides executives with a platform to evaluate the top ideas, determining feasibility, risk and outcomes, all the while providing transparency across the process.

Outcome

Employees at Teck adopted the tool enthusiastically and started voicing opinions and generating ideas immediately.

For example; the first IMS Idea implemented – turning off the lights in a remote region at 6:00pm – saved over $100,000 annually in electricity costs and helped support the corporate sustainability and eco-initiatives by reducing their carbon footprint.